We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.
Responsibilities:
- Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.
- Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.
- Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.
- Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.
- Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.
- Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.
- Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.
- Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.
- Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.
- Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
- Bachelor’s degree in Information Systems, Computer Science, Management Information Systems, or a related discipline.
- At least 5 years of progressive experience leading business systems, information systems, or IT operations functions.
- Strong hands-on expertise with Smartsheet architecture, administration, workflow design, and reporting.
- Experience with database design, data governance, system implementation, and platform integration.
- Working knowledge of IT infrastructure and support areas such as Active Directory, backup technologies, Cisco technologies, computer hardware, and configuration management.
- Ability to manage external technology vendors and evaluate service performance against business expectations.
- Strong communication skills with the ability to explain technical concepts clearly to nontechnical stakeholders.
- Demonstrated success improving processes, increasing data integrity, and building scalable systems in a growing organization.