Archived listing. The details below describe a past opening.
We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support. The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations.
Key Responsibilities:
Infrastructure Deployment
- Install and configure firewalls, switches, wireless access points, and network-connected devices
- Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)
- Deploy laptops, printers, VoIP phones, displays, and backup power systems
- Validate infrastructure readiness prior to site go-live
Field Support
- Travel to locations to troubleshoot network, hardware, and connectivity issues
- Replace and reconfigure equipment as needed
- Support hardware refreshes and technology lifecycle initiatives
- Maintain accurate network and asset documentation
IT Support
- Provision, image, and deploy endpoint devices
- Support Microsoft 365 workstation setup and user onboarding
- Collaborate with internal and outsourced support teams on escalations
- Assist with asset management and inventory tracking
Required Qualifications
- 2+ years of hands-on IT support, field services, or infrastructure experience
- Experience installing and troubleshooting network equipment, including switches, firewalls, and wireless access points
- Working knowledge of TCP/IP networking, VLANs, DNS, and DHCP
- Experience supporting Windows-based devices and Microsoft 365 environments
- Familiarity with VoIP systems and endpoint deployment
- Strong troubleshooting and problem-solving skills
- Valid driver's license and ability to travel throughout Southern California