We are looking for a motivated Inside Sales Representative to support partner relationships and deliver a high-quality customer experience for a light manufacturing organization in Las Vegas, Nevada. This contract opportunity with permanent potential is well suited for someone who enjoys consultative selling, account support, and working across teams to help customers succeed. The ideal candidate will be comfortable managing inbound and outbound sales activity, assisting with onboarding, and identifying ways to expand account engagement. This position offers the chance to build valuable experience in sales support, customer relationship management, and long-term account growth.
Responsibilities:
- Develop strong working relationships with partners by understanding their business priorities, operating needs, and opportunities for growth.
- Lead new account onboarding activities, including account setup guidance, training coordination, and support with company procedures.
- Manage day-to-day account support by answering questions, addressing concerns, and partnering with internal teams to ensure timely resolution.
- Identify opportunities within existing accounts to increase product utilization, strengthen customer engagement, and support retention efforts.
- Evaluate inbound inquiries, determine customer needs, and direct prospects to the appropriate sales resources or channels.
- Maintain organized and up-to-date records of customer interactions, sales activity, open opportunities, and follow-up actions.
- Build working knowledge of the company’s products and solutions in order to provide informed recommendations and consultative support.
- Partner closely with outside sales and cross-functional teams to create a consistent and seamless customer experience.
- Perform inside sales activities that include outbound outreach, inbound support, post-sales assistance, and order entry coordination as needed.
- Associate’s degree or Bachelor’s degree is REQUIRED.
- At least 1 year of experience in inside sales, customer service, account support, or a related business function is preferred.
- A minimum cumulative GPA of 2.80 is required for candidates with fewer than five years of work experience.
- Must live within commuting distance of Las Vegas, Nevada.
- Strong verbal and written communication skills with the ability to build credibility and maintain positive business relationships.
- Proven ability to stay organized, manage multiple priorities, and work effectively in a fast-paced environment.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience with post-sales support, inbound sales, outbound sales, or order entry is highly valued.