We are looking for an Infrastructure Engineer to support and strengthen enterprise infrastructure operations across on-premises and cloud environments. This contract opportunity is ideal for a hands-on individual who can help maintain reliable data center services, improve Microsoft 365 and Azure platforms, and contribute to secure, scalable technology solutions. The role partners with internal teams and external providers to deliver practical infrastructure improvements, support end users, and drive consistent operational standards.
Responsibilities:
- Deliver technical support for employees using Windows, macOS, iOS, and Android devices, ensuring timely resolution of hardware, software, and access issues.
- Oversee the health and performance of data center systems across physical, virtual, and hosted environments, and work with service partners to implement improvements.
- Execute infrastructure updates and platform changes across servers, operating systems, virtualization layers, and storage systems using controlled deployment practices.
- Administer and enhance Microsoft 365 and Azure services with a focus on usability, security, service consistency, and cost awareness.
- Configure and support identity and access solutions, including Active Directory and Azure Active Directory integrations with cloud applications and SaaS platforms.
- Participate in disaster recovery planning and carry out recovery procedures to validate readiness and alignment with business expectations.
- Introduce tools and processes that simplify end-user support, while guiding teams through adoption of new infrastructure services and capabilities.
- Create and maintain technical standards, system documentation, and operational procedures to support repeatable service delivery.
- Lead or contribute to small and mid-sized infrastructure initiatives across multiple sites, coordinating tasks, timelines, and technical execution.
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent relevant experience.
- Approximately 3 to 7 years of experience supporting enterprise infrastructure in on-premises and cloud-based environments.
- Strong hands-on background with Windows administration, virtualization platforms, storage technologies, and disaster recovery practices.
- Advanced knowledge of Active Directory and Azure Active Directory, including identity integration and access management.
- Experience working with Microsoft Azure, Microsoft 365 Enterprise, and infrastructure services in production environments.
- Familiarity with application virtualization and modern end-user computing support across desktop and mobile platforms.
- Proven ability to support infrastructure projects in multi-site, mid-sized to large organizational settings.
- Strong collaboration and communication skills with the ability to work effectively across technical teams and third-party providers.