Archived listing. The details below describe a past opening.
We are looking for a dependable Front Desk Coordinator to support daily front-of-house operations for a real estate and property organization in Foster City, California. This Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping administrative tasks organized and on schedule. The successful candidate will serve as a key point of contact, manage incoming communications, and help maintain an efficient office environment through strong service and coordination skills.
Responsibilities:
- Welcome visitors, tenants, clients, and vendors with professionalism and ensure they are directed promptly to the appropriate contact or meeting area.
- Manage a multi-line phone system by answering inbound calls, routing inquiries accurately, and handling messages with attention to detail and courtesy.
- Provide front desk and concierge-style support by responding to routine questions, assisting guests, and helping create a positive first impression of the office.
- Perform a variety of administrative duties such as maintaining records, updating office information, and supporting day-to-day operational procedures.
- Enter and update data in internal systems with accuracy, ensuring information is current, complete, and easy to retrieve.
- Assist with general office coordination, including monitoring the reception area, handling basic clerical tasks, and supporting staff with administrative needs.
- Use computer-based tools and office software to prepare, organize, and maintain documents, schedules, and communications.
- Deliver responsive customer service by addressing requests efficiently and escalating issues when needed to ensure timely resolution.
- At least 2 years of experience in a front desk, receptionist, concierge, or similar customer-facing administrative role.
- Demonstrated ability to operate a multi-line phone or switchboard system and manage a high volume of incoming calls effectively.
- Strong administrative and organizational skills, with the ability to handle multiple tasks while maintaining accuracy.
- Experience with data entry and general computer applications, including confidence using office systems and digital tools.
- Excellent verbal communication skills and a detail-oriented, service-oriented approach when interacting with visitors and callers.
- Ability to follow office procedures, manage routine reception responsibilities, and maintain a dependable on-site presence.
- Proven customer service skills with sound judgment, discretion, and a calm approach in a busy office setting.