We are looking for an experienced and service-oriented Front Desk Coordinator to support daily front office operations in Miami Beach, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and helping visitors and staff with efficiency. The right candidate will bring strong customer service skills, excellent phone etiquette, and the ability to stay organized in a fast-paced setting.
Responsibilities:
- Welcome guests, clients, and team members upon arrival while maintaining a detail-oriented and friendly front desk presence.
- Manage a multi-line phone system by answering, screening, and directing inbound calls to the appropriate contacts in a timely manner.
- Provide concierge-style assistance by responding to general questions and helping visitors navigate the office or building.
- Coordinate front desk activities such as visitor check-in, message handling, and routine administrative support for the office.
- Maintain an orderly reception area and ensure the front office reflects a positive and organized image at all times.
- Support communication flow by relaying accurate information, taking detailed messages, and following up when needed.
- Assist with updates to front desk procedures or office systems when required as part of ongoing operational needs.
- Prior experience in a front desk, receptionist, or customer-facing administrative role.
- Demonstrated ability to operate a multi-line phone or switchboard system with confidence and accuracy.
- Strong verbal communication skills and a detail-oriented, courteous approach to guest and caller interactions.
- Experience handling inbound calls while managing multiple tasks efficiently throughout the day.
- Ability to provide high-quality concierge or guest support in a fast-paced environment.
- Excellent organizational skills with close attention to detail and follow-through on daily responsibilities.
- Proficiency in basic office practices and comfort working independently at the reception area.