We are looking for a Front Desk Coordinator to support daily operations at a business center in Brownsburg, Indiana. This Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and handling several priorities throughout the day. The person in this role will serve as a key point of contact for visitors and clients while helping maintain a welcoming, well-run front desk experience.
Responsibilities:
- Welcome visitors, clients, and vendors in a courteous manner and provide attentive front desk support throughout the day.
- Distribute incoming mail and deliveries to the appropriate offices promptly and accurately.
- Answer inbound calls on a multi-line phone system, direct inquiries efficiently, and relay messages when needed.
- Keep shared reception and common areas orderly, presentable, and fully supplied for clients and guests.
- Provide general administrative assistance to support smooth day-to-day center operations.
- Build positive relationships with customers by responding to routine requests and resolving basic issues with a service-focused approach.
- Monitor front desk activity and help ensure the center maintains a welcoming and inviting atmosphere at all times.
Requirements:
- At least 2 years of customer service, front desk, receptionist, or similar experience in a detail-oriented setting.
- Strong verbal communication skills with the ability to interact courteously with clients, guests, and internal teams.
- Demonstrated ability to manage multiple tasks at once while maintaining accuracy and a courteous approach.
- Experience handling inbound calls and operating a multi-line phone or switchboard system.
- Working knowledge of Microsoft Office and other standard office technology.
- Proven problem-solving skills with a willingness to take ownership of day-to-day issues.
- Positive, adaptable, and dependable approach in a fast-paced customer-facing environment.