We are looking for a Part-Time Seasonal Dispatcher to support day-to-day scheduling and coordination activities for a Contract position based in Atlanta, Georgia. In this role, you will help keep field operations running smoothly by organizing assignments, monitoring activity, and sharing timely updates with customers and internal teams. The ideal candidate is highly organized, communicates clearly under pressure, and can balance service expectations with operational efficiency.
Responsibilities:
- Coordinate daily assignments for drivers, technicians, or service personnel based on priority, availability, and location.
- Track routes and job progress throughout the day, adjusting schedules as conditions change to minimize disruptions.
- Serve as a central point of contact for customers, field staff, and internal departments by providing accurate timing and status updates.
- Maintain detailed and accurate documentation of calls, service requests, delivery activity, and route information.
- Respond promptly to unexpected issues such as delays, urgent requests, and service interruptions to keep operations on schedule.
- Identify opportunities to improve routing and dispatch flow in support of productivity and service targets.
- Follow established operating procedures, safety expectations, and regulatory requirements in all dispatch activities.
- Provide administrative assistance through data entry, reporting, and other coordination tasks as needed.Par
- Experience in dispatching, logistics coordination, or a similar operations support role.
- Strong customer service and call center communication skills with the ability to manage multiple conversations professionally.
- Proficiency with computer-aided dispatch systems and other scheduling or tracking tools.
- Ability to prioritize competing demands and make sound decisions in a fast-paced environment.
- Solid computer and data entry skills with strong attention to detail and record accuracy.
- Effective verbal and written communication skills for working with customers, drivers, and internal teams.
- Ability to remain calm, organized, and responsive when handling schedule changes or urgent service issues.