We are looking for a Contract Analyst - Rebates/Fees to support rebate and fee administration for customers, sales partners, and internal teams. This is a Contract position that plays an important role in preparing payment-related documentation, coordinating with cross-functional stakeholders, and helping maintain accurate, compliant processes. The ideal candidate is organized, responsive, and comfortable managing multiple requests while ensuring a high standard of quality in daily work.
Responsibilities:
- Partner with rebate, pricing, contracting, and business support teams to keep payment activities aligned, accurate, and on schedule.
- Communicate with sales representatives and customers to gather, clarify, and resolve questions related to rebate payment documentation.
- Create and finalize customer-facing rebate payment materials and submit weekly payment requests in accordance with established procedures.
- Use contract management tools and documented work instructions to process rebate payments accurately and within required timelines.
- Handle rebate-related inquiries and ad hoc information requests from internal stakeholders and external customers in a timely, thorough manner.
- Oversee payment transactions from initial review through completion, including coordination of check, ACH, and credit memo processing.
- Verify payment details, recipient information, and supporting records to confirm accuracy, completeness, and compliance before release.
- Contribute to quality-focused operations by following applicable standards and incorporating compliance requirements into everyday tasks.
- Bachelor’s degree in a business-related discipline.
- Experience supporting business processes involving documentation, customer communication, or payment coordination.
- Strong ability to manage competing priorities and stay organized in a fast-paced environment.
- High level of attention to detail with a commitment to accuracy and process consistency.
- Clear written and verbal communication skills for working with sales teams, customers, and cross-functional partners.
- Familiarity with compliance-driven environments, standard operating procedures, and quality-focused work practices.
- Proficiency with business systems and tools used for contract, payment, or workflow tracking.
- Eagerness to learn new processes and adapt quickly to changing business needs.