Robert Half is partnering with a Mendota Heights, MN client in search of a Claims Processor to work weekend day hours, Saturday and Sunday, from mid-October through end of November. This position focuses on handling incoming claims documents, entering information with precision, and helping maintain an efficient records process. The role is ideal for someone who is detail-oriented, dependable, and comfortable working in a structured, deadline-driven environment.
Responsibilities:
- Receive incoming mailed claim materials, sort documents by type, and prepare files for timely processing.
- Input claim details and related supporting information into internal systems with a high level of accuracy.
- Organize physical and digital records so claim documentation remains easy to locate and review.
- Examine pending claims from an internal queue to confirm information is complete and accurate.
- Resolve eligible documentation issues by following established procedures and noting any updates made during processing.
- Record claim progress, status changes, and relevant comments in the database to maintain clear tracking.
- Bring unusual cases or items outside standard instructions to the appropriate team member for review.
- Consistently meet productivity, quality, and confidentiality expectations while adjusting to changing workflow demands.
- At least 1 year of experience in office support, data entry, document handling, or a similar administrative setting.
- Strong keyboarding and basic computer proficiency, with the ability to work across multiple systems accurately.
- Excellent attention to detail and the ability to complete repetitive tasks with consistency and care.
- Ability to follow written procedures closely and apply project-specific instructions correctly.
- Strong organizational, reliability, and time-management skills in a production-focused environment.
- High school diploma or equivalent.
- Previous experience in claims processing, mail handling or records management is preferred.
- Familiarity with Microsoft Word, Outlook, and Excel is preferred.