Archived listing. The details below describe a past opening.
We are looking for a detail-oriented Billing Clerk to support a growing Oil & Gas exploration and production operation in Ann Arbor, Michigan. This Long-term Contract position is ideal for someone who combines billing accuracy with strong customer support skills and can manage a steady workload in a deadline-driven environment. The role offers an opportunity to work closely with customers and internal sales partners while helping maintain smooth and timely invoicing processes.
Responsibilities:
- Prepare and issue customer invoices using internal billing tools, ensuring each account is billed according to agreed terms and special arrangements.
- Review billing details for accuracy and update account information when customer-specific requirements or exceptions arise.
- Respond promptly to questions from customers and sales personnel to resolve billing concerns and provide clear service-oriented support.
- Track daily billing deadlines and organize priorities to deliver accurate work within required timeframes.
- Escalate discrepancies, account issues, or service concerns to management and appropriate internal stakeholders when needed.
- Maintain complete and accurate billing records through careful data entry and documentation practices.
- Collaborate with team members on additional assignments and administrative projects that support billing operations.
- Help identify and address routine process issues by applying sound judgment and independent problem-solving skills.
- At least 2 years of relevant experience, including customer service and billing, bookkeeping, accounting support, or related work.
- Previous experience handling invoices, payment-related records, or data entry tasks in a business setting.
- Strong verbal and written communication skills with the ability to work effectively with customers and internal teams.
- Proven ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.
- Solid organizational skills and close attention to detail when working with financial or account information.
- Ability to troubleshoot issues independently and take appropriate action to resolve routine billing questions.
- Associate degree preferred; equivalent practical experience will also be considered.
- Team-oriented mindset with a positive and dependable approach to daily work.