We are looking for a dependable Billing Clerk to join our team in Boca Raton, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys detail-oriented work, communicates well across departments, and brings a positive, team-focused approach to daily responsibilities. The role combines billing support, accounts receivable activity, and issue resolution in a fast-paced environment with a hybrid schedule that includes onsite work Tuesday through Thursday and remote work Monday and Friday.
Responsibilities:
- Prepare and review billing records to ensure charges are accurate, complete, and submitted on time.
- Support several internal teams by responding to billing-related questions and helping resolve account discrepancies.
- Manage accounts receivable tasks, including following up on outstanding balances and documenting collection activity.
- Investigate payment issues, research account details, and identify the source of billing variances.
- Enter and track service or support tickets related to billing concerns, ensuring timely updates and resolution.
- Generate billing statements and maintain organized records within computerized billing systems.
- Monitor daily billing activity and escalate complex issues when additional review or approval is needed.
- Experience handling billing operations in an administrative or clerical capacity.
- Working knowledge of accounts receivable processes and collection follow-up.
- Ability to research discrepancies and resolve billing issues with accuracy and urgency.
- Comfortable using computerized billing platforms and maintaining detailed electronic records.
- Strong communication skills with the ability to support multiple teams effectively.
- Positive attitude, dependable work habits, and a willingness to contribute in a collaborative environment.
- High attention to detail and solid organizational skills in a deadline-driven setting.