We are looking for a detail-oriented Billing and Pricing Specialist to join a busy onsite team in Wilmington, Delaware in a contract capacity with potential for a permanent role. This position supports high-volume billing operations and works closely with sales, customer support, supply chain, and finance teams to ensure invoices are issued accurately and on time. The role is ideal for someone who can manage pricing details, resolve billing questions, and maintain accuracy in a fast-paced environment.
Responsibilities:
- Prepare and process daily customer invoices by applying approved pricing, contract terms, and customer-specific program details to sales transactions.
- Examine system-generated invoices for accuracy and release completed billing documents for customer distribution.
- Complete pricing corrections, promotional adjustments, and credit transactions for sales or warranty-related items based on authorized requests.
- Partner with sales, customer service, supply chain, and finance teams to confirm charges, pricing terms, and billing details before invoices are finalized.
- Maintain pricing information in billing systems by updating price lists, discount structures, and program data received from internal stakeholders.
- Investigate billing and pricing questions from internal teams or customers and help drive timely resolution of discrepancies.
- Support accurate invoicing across multiple operational sites serving North America sales and finance activities.
- At least 2 years of experience in billing, invoicing, or pricing support within a high-volume business environment.
- Hands-on experience with billing systems and computerized invoicing processes.
- Working knowledge of billing functions, billing statements, and collections-related activities.
- Strong attention to detail with the ability to review transactions and identify pricing or invoice discrepancies.
- Comfortable collaborating across departments to gather information and resolve billing issues efficiently.
- Proficiency with standard business software and the ability to learn internal systems quickly.
- Clear communication skills and the ability to manage multiple priorities in an onsite office setting.