We are looking for an Associate Operations Coordinator to support daily office and operational activities in Memphis, Tennessee. This Long-term Contract position is ideal for someone who thrives in a fast-paced setting, delivers excellent service, and keeps administrative and shipping-related processes organized and on schedule. The role requires strong communication, sound judgment, and the ability to manage multiple priorities while maintaining accuracy and compliance with established procedures.
Responsibilities:
- Coordinate day-to-day administrative and operational tasks to keep office activities running smoothly and efficiently.
- Provide detail-focused customer support by handling calls, responding to inquiries, and guiding visitors or internal partners with timely information.
- Schedule appointments, organize calendars, and help maintain orderly workflow across team activities and service requests.
- Prepare, review, and process invoices, operational records, and related documentation with close attention to detail.
- Support shipping and load-related functions by tracking information, updating records, and helping ensure timely execution of required steps.
- Use Microsoft Office applications to create reports, maintain spreadsheets, and manage routine business correspondence.
- Follow standard operating procedures and company policies while helping maintain quality, consistency, and compliance in daily work.
- Assist with training coordination and contribute to process improvements that strengthen productivity, service levels, and business operations.
- Help maintain accurate data entry and documentation related to compliance practices, including awareness of equal employment and affirmative action standards.
- Previous experience in customer service, office administration, operations support, or a similar coordination role.
- Strong verbal and written communication skills with the ability to interact professionally in person and by phone.
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other standard office tools.
- Ability to manage competing priorities, stay organized, and meet deadlines in a fast-moving environment.
- Experience scheduling appointments, handling documentation, and supporting invoice or shipping-related processes.
- Working knowledge of standard operating procedures, company policy adherence, and quality-focused work practices.
- Strong time management skills, sound attention to detail, and the ability to complete tasks accurately with minimal supervision.
- Availability to attend in-person interviews and work assigned hours based on business needs.