Archived listing. The details below describe a past opening.
We are looking for an Administrative Coordinator to support daily operations for a housing organization in Kingston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys helping applicants and residents, managing communication, and keeping administrative tasks organized. The role combines front-line customer support with document review and coordination work, requiring strong attention to detail and a service-oriented, detail-oriented approach.
Responsibilities:
- Manage a high volume of incoming and outgoing phone calls while providing courteous and accurate assistance to applicants and residents.
- Receive, organize, and review application materials to ensure documentation is complete and ready for processing.
- Guide residents through each step of the application process, answering questions and clarifying required information.
- Maintain administrative records, track application activity, and keep files updated in an orderly manner.
- Coordinate schedules, appointments, and follow-up communications to support efficient office operations.
- Use Microsoft Office applications to prepare correspondence, update spreadsheets, and manage email communication.
- Provide general administrative support to the team, including data entry, document handling, and routine office coordination.
- Previous experience in customer service or administrative support is required.
- Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
- Strong verbal and written communication skills with the ability to assist a diverse resident population.
- Ability to handle multiple tasks efficiently while maintaining accuracy and professionalism.
- Comfortable answering phones and managing both inbound and outbound communication.
- Strong organizational skills and attention to detail when reviewing forms and maintaining records.
- Experience with scheduling, calendar coordination, or general office support is preferred.