Archived listing. The details below describe a past opening.
We are looking for an Administrative Assistant to support daily operations and help keep projects, customer records, and service scheduling organized in Grapevine, Texas. This Long-term Contract position is ideal for someone who is detail-oriented, responsive, and comfortable balancing administrative coordination with customer communication. The role will work closely with internal teams and clients to maintain accurate information, assist with service requests, and provide dependable support to project activities.
Responsibilities:
- Coordinate calendars, service appointments, and project-related schedules to ensure timely follow-up and smooth daily operations.
- Enter and maintain customer profiles, contract details, and other business records with a high level of accuracy.
- Process and track purchase order information while supporting administrative workflow requirements tied to ongoing projects.
- Create and update service tickets based on client needs, ensuring requests are documented clearly and routed appropriately.
- Answer incoming calls professionally, address routine inquiries, and direct issues to the appropriate team members when needed.
- Make outbound calls to confirm appointments, arrange services, and maintain clear communication with customers.
- Provide day-to-day administrative support to the Project Manager, including status updates, documentation, and coordination tasks.
- Use the Sedona system and related business tools to manage project information, customer data, and service activity records.
- 2+ years of experience in an administrative support, office coordination, or related position.
- Proven ability to handle data entry tasks accurately while managing multiple priorities in a fast-paced environment.
- Experience supporting project coordination activities, including scheduling, documentation, and follow-up communication.
- Familiarity with purchase orders, ticketing systems, and ERP or business management software.
- Strong verbal communication skills with experience handling inbound and outbound customer calls.
- Ability to stay organized, maintain accurate records, and work effectively with internal teams and clients.
- Proficiency with general administrative tools and confidence learning company-specific systems such as Sedona.