We are seeking a highly organized, proactive, and service-oriented Administrative Assistant to support the daily operations of a mission-driven nonprofit organization. This individual will play an important role in keeping office operations running smoothly, providing administrative support to staff and leadership, and helping ensure a positive experience for clients, community members, and external partners. The ideal candidate is dependable, detail-oriented, and passionate about supporting an organization that makes a meaningful impact in the community.
Key Responsibilities
- Provide day-to-day administrative support to staff and leadership, including scheduling, correspondence, document preparation, and recordkeeping.
- Answer incoming calls and emails, greet visitors, and direct inquiries to the appropriate team members.
- Maintain organized electronic and physical filing systems, databases, and confidential records.
- Coordinate meetings, appointments, calendars, and internal events.
- Assist with preparing reports, presentations, spreadsheets, and other organizational documents.
- Support data entry, document tracking, and general office management tasks.
- Monitor office supplies and coordinate orders, equipment needs, and vendor communications.
- Assist with organizing community events, outreach activities, and other nonprofit programs as needed.
- Provide professional and compassionate customer service to clients, community members, donors, and external partners.
- Handle sensitive information with discretion and maintain confidentiality.
- Collaborate with team members on special projects and additional administrative needs.
Qualifications
- 1–3+ years of administrative, office coordination, or customer service experience.
- Previous experience working in a nonprofit, community-based organization, or mission-driven environment is a plus.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
- Strong interpersonal skills and a professional, approachable demeanor.
- A proactive, team-oriented mindset and willingness to assist wherever needed.
- A genuine interest in supporting an organization dedicated to serving the community.