Archived listing. The details below describe a past opening.
We are looking for an Administrative Assistant to support daily office operations for a team based in New York. This long-term contract position is ideal for someone with at least 1 year of experience who is organized, responsive, and comfortable managing communication, scheduling, and data-related tasks. The role requires strong customer service skills, accuracy with administrative records, and confidence using Microsoft Office applications to keep work moving efficiently.
Responsibilities:
- Manage incoming phone calls and emails, providing timely and attentive responses to internal and external contacts.
- Coordinate calendars and arrange appointments to support smooth scheduling across daily activities.
- Enter, update, and maintain records with a high level of accuracy and attention to detail.
- Prepare and format documents, spreadsheets, presentations, and correspondence using Microsoft Word, Excel, PowerPoint, and Outlook.
- Support customer interactions by addressing questions, relaying information, and ensuring a positive service experience.
- Handle both inbound and outbound communication to assist with follow-ups, confirmations, and general administrative needs.
- Assist with logistics-related coordination, including tracking information and supporting distribution activities when needed.
- At least 1 year of experience in an administrative support or office coordination role.
- Proven ability to manage inbound calls, outbound calls, and email communication with accuracy and consistency.
- Strong customer service skills with the ability to interact effectively with a variety of stakeholders.
- Experience with data entry and record maintenance requiring accuracy and consistency.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to schedule appointments and manage multiple tasks in a fast-paced environment.
- Familiarity with logistics or distribution support is preferred.