Archived listing. The details below describe a past opening.
We are looking for an Accounting Supervisor to lead a high-volume accounts receivable and payment processing operation. This contract opportunity with permanent potential is ideal for a hands-on leader who can guide a large team, strengthen daily processes, and deliver accurate financial and service-related results in a fast-moving environment. The role combines people leadership, operational oversight, and performance management, with close collaboration across departments to improve efficiency and support business goals.
Responsibilities:
- Direct the day-to-day work of a sizable accounts receivable and payment processing team, ensuring priorities are met accurately and on schedule.
- Coach, mentor, and evaluate staff performance while building a strong team culture focused on accountability, service, and results.
- Oversee billing, cash application, collections, and related cash activity to maintain smooth and timely revenue cycle operations.
- Design and refine workflows, procedures, and internal guidelines to improve consistency, productivity, and control across the function.
- Prepare and analyze operational and financial reports, including KPI tracking, to measure team effectiveness and support decision-making.
- Resolve complex customer concerns and escalated account issues with professionalism and sound judgment.
- Partner with internal stakeholders to align service levels, reporting needs, and process expectations across departments.
- Support adoption and optimization of recently implemented systems by monitoring performance, identifying gaps, and recommending improvements.
- Participate in recruitment efforts, onboarding, and talent development to ensure the team is equipped for sustained success.
- 7+ years of experience leading accounting, accounts receivable, or payment processing teams.
- Bachelor’s degree in Accounting, Finance, or Business required.
- Strong background in accounts receivable, billing, cash applications, collections, and cash activity management.
- Demonstrated success supervising large teams in a fast-paced, high-volume environment.
- Experience creating workflows, improving procedures, and driving continuous process improvement initiatives.
- Proficiency in KPI reporting and advanced use of Microsoft Excel for analysis and reporting.
- Healthcare or insurance industry experience is highly preferred.
- Exposure to call center operations, system integration activities, or AI-enabled process improvements is a plus.