Program Manager A client of ours is looking for a Program Manager for a contract role to lead and coordinate strategic business initiatives, product launches, and customer-focused programs within a manufacturing environment. This role will partner closely with commercial, operations, supply chain, customer service, and executive leadership teams to ensure projects are delivered on time, within scope, and aligned with organizational objectives. The Program Manager will serve as a key liaison across departments, driving execution, visibility, and continuous improvement while balancing customer expectations and business priorities.
Responsibilities of Program Manager
- Lead multiple projects and programs simultaneously, ensuring alignment with business goals and customer requirements.
- Coordinate cross-functional teams to successfully execute new product launches, process improvements, and customer-driven initiatives.
- Develop program plans, timelines, milestones, and performance metrics to monitor progress and measure success.
- Partner with sales leadership and stakeholders to evaluate program effectiveness and identify opportunities for optimization.
- Manage project activities from initiation through completion while ensuring adherence to schedules and objectives.
- Provide regular updates on program status, potential risks, resource needs, and mitigation strategies.
- Maintain accurate project documentation, reporting, and communication plans.
- Collaborate with operations, customer service, and commercial teams to resolve customer concerns and support ongoing business needs.
- Facilitate planning and forecasting discussions with internal stakeholders, including sales, operations, and supply chain teams.
- Identify process improvement opportunities and implement best practices to increase efficiency and program performance.
Skills/Qualifications of Program Manager
- Bachelor's degree required; equivalent experience may be considered.
- 4+years of program or project management experience with demonstrated success managing multiple concurrent initiatives.
- Planview experience is required.
- Manufacturing or Automotive industry experience is required.
- Proven ability to prioritize competing demands while maintaining project schedules and deliverables.
- Experience working with cross-functional teams in a fast-paced business environment.
- Strong organizational, analytical, and problem-solving skills.
- Effective communication and stakeholder management abilities, including interaction with executive leadership.
- Collaborative leadership style with the ability to build partnerships across departments.
- Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Project.
- Experience working with ERP systems such as SAP or similar platforms preferred.
- Knowledge of forecasting, supply chain, operations, or sales planning processes is highly desirable.
- Experience supporting customer-facing programs and resolving complex business challenges is preferred.
- Bedding, mattress, consumer products, or related manufacturing industry experience is a plus.
- Experience leading new product introduction or product lifecycle initiatives.
- Exposure to sales and operations planning (S&OP) processes.
- PMP or other project management certification is a plus.
If you are interested in this or similar Program Manager roles, please contact Bernadette Komatick at 484.254.9060 for additional information and reference JO#03710-0013525802