We are looking for a detail-oriented Pension Administrator to join our team in Los Angeles, California in a Contract to Permanent capacity. This position supports pension operations by assisting participants and beneficiaries, preparing benefit-related documentation, and helping ensure accurate payment processing and account maintenance. The ideal candidate is organized, detail-oriented, and comfortable managing sensitive information while working with internal teams and external partners.
Responsibilities:
- Process and evaluate pension benefit applications for various plan types, ensuring documentation is complete and information is accurate.
- Communicate with participants and beneficiaries to explain benefit provisions, answer questions, and gather any missing materials needed to move requests forward.
- Coordinate benefit-related matters with internal departments, consultants, legal representatives, and external service providers as needed.
- Establish and verify electronic payment arrangements for recurring benefit distributions and investigate rejected transactions with financial institutions.
- Review annual account activity and supporting reports to identify payable benefits, including cases involving deceased participants.
- Perform calculations related to pension benefits, including annual post-retirement adjustments and other payment-related determinations.
- Track time-sensitive beneficiary payment schedules and follow up on accounts approaching expiration milestones.
- Draft clear written communications such as benefit confirmations, plan value summaries, and other participant correspondence.
- Maintain organized records by preparing documentation for imaging, scanning, and reconciliation activities, including year-end tax reporting support.
- Assist with replacement payment requests, deduction coordination, and other administrative duties assigned in support of pension operations.
- Bachelor’s degree preferred, along with 1–3 years of experience in financial services, benefits administration, or pension administration.
- Working knowledge of defined benefit and defined contribution plans, with Taft-Hartley plan exposure strongly preferred.
- Strong verbal and written communication skills with the ability to explain plan information clearly and effectively.
- Excellent organizational skills and close attention to detail when handling calculations, records, and participant documentation.
- Ability to manage multiple priorities independently while meeting deadlines and maintaining accuracy.
- Solid analytical and math skills for benefit reviews, reconciliations, and payment-related calculations.
- Detail-oriented approach to teamwork and collaboration with individuals across departments and levels of the organization.
- Reliable attendance and willingness to take direction, feedback, and additional responsibilities as needed.
