Sales Assistant

We are looking for a customer-focused Sales Assistant to join a growing team in St. Cloud, Minnesota. This Contract to permanent opportunity is ideal for someone who enjoys solving customer needs, supporting sales activity, and building strong client relationships in an industrial distribution environment. In this role, you will contribute to both day-to-day customer support and sales coordination while gaining experience that can lead to future advancement.

Responsibilities:

• Respond to customer inquiries by identifying product needs, gathering details, and guiding clients toward appropriate solutions.
• Prepare accurate pricing information and formal quotations to support purchasing decisions and sales activity.
• Process incoming orders efficiently while maintaining attention to detail across order entry and related documentation.
• Provide administrative and operational support to outside sales representatives to help keep accounts moving forward.
• Follow up after orders are placed to address questions, resolve issues, and maintain a high level of customer satisfaction.
• Build productive relationships with customers through phone and email communication, ensuring timely and attentive service.
• Contribute to monthly sales performance objectives by supporting account activity and identifying opportunities to better serve customers.
• Maintain organized records and update customer, order, and sales information within internal systems and spreadsheets.
• At least 1 year of experience in sales support, customer service, account coordination, or a related business role.
• Demonstrated ability to communicate clearly and professionally in both written and verbal interactions.
• Strong multitasking and prioritization skills with the ability to manage competing requests in a fast-paced setting.
• Experience handling order entry, quotations, customer follow-up, or other sales support activities.
• Proficiency with Microsoft Excel and comfort working in business systems such as SAP or similar platforms.
• Ability to build rapport with customers and deliver service that supports long-term account relationships.
• High level of accuracy in data entry and administrative work, with close attention to detail.