Robert Half is seeking experience in Medical Collections Representatives for this exciting remote opportunity! Hospital Collections Representative (Revenue Cycle) Location: Remote (Must be able to work Pacific Standard Time hours) Schedule: Monday-Friday, 7:00 AM-3:30 PM PST (Some flexibility available, but shift cannot begin earlier than 7:00 AM PST) Duration: Long-term contract through at least June 2027 with potential for permanent conversion based on performance and business need Position Overview: We are seeking experienced Hospital Collections Representatives to join a high-volume Revenue Cycle team supporting multiple acute care hospitals. This role focuses on resolving outstanding accounts receivable, maximizing reimbursements, reducing AR days, and ensuring timely collections from commercial and government payers. The ideal candidate will have hands-on hospital collections experience, a strong understanding of healthcare billing and reimbursement processes, and the ability to independently analyze accounts, interpret EOBs, and resolve payment discrepancies. Successful candidates will thrive in a productivity-driven environment while maintaining a high level of quality and accuracy. Key Responsibilities Manage and resolve outstanding hospital accounts receivable balances through payer follow-up and account research. Review and interpret Explanation of Benefits (EOBs) to identify payment issues, denials, underpayments, and next steps for resolution. Contact commercial, Medicare, Medicaid, Medi-Cal, and other payers to obtain claim status and secure appropriate reimbursement. Investigate and resolve claim denials, rejections, non-payments, and payment variances. Analyze billing and reimbursement issues related to hospital claims and revenue codes. Review account documentation to determine appropriate collection actions and account resolution. Maintain productivity and quality standards in a fast-paced collections environment. Document account activity thoroughly and accurately within billing systems. Collaborate with internal teams to resolve complex reimbursement issues and payer discrepancies. Stay current on payer guidelines, reimbursement requirements, and industry best practices. Support process improvements and cross-training initiatives as business needs evolve. Required Qualifications Minimum 1 year of recent hospital collections experience. Experience performing insurance collections for hospital-based accounts receivable. Strong understanding of: Commercial insurance payers Medicare Medicaid Medi-Cal Managed care plans Ability to accurately read and interpret EOBs. Knowledge of CPT codes and their application within healthcare billing. Understanding of patient financial responsibility, including: Copays Coinsurance Deductibles Working knowledge of UB-92/UB-04 billing concepts, including the ability to explain revenue codes and their impact on reimbursement. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently in a remote environment. Must have reliable internet connectivity and a dedicated workspace.