Dispatcher

We are looking for a dependable Dispatcher to support daily hub activity and help keep transportation operations organized, responsive, and on schedule. This contract opportunity with potential for a permanent role is ideal for someone who can balance fast-paced coordination work with strong judgment and clear communication. The person in this role will partner closely with on-site operations leadership to keep workflows moving smoothly, resolve issues quickly, and maintain consistent service during busy periods.

Responsibilities:

• Coordinate driver assignments and dispatch activity to help ensure timely coverage across hub operations.
• Oversee day-to-day floor activity, track workflow progress, and address disruptions before they affect service levels.
• Work alongside operational leadership to support dispatcher performance and provide hands-on assistance throughout the shift.
• Make informed real-time decisions to adjust routing, staffing focus, or task priorities as volume and conditions change.
• Confirm successful driver releases and follow through on dispatch completion to keep deliveries and movements on track.
• Identify operational bottlenecks, communicate issues clearly, and assist with practical solutions to maintain efficiency.
• Step into support tasks as needed to keep the hub functioning effectively during high-demand periods.
• Use dispatch and communication tools to coordinate logistics, share updates, and maintain accurate operational visibility.
• Prior experience in dispatching, logistics coordination, or a similar fast-moving operations environment.
• Strong customer service and communication skills, including experience handling high-volume calls or service requests.
• Comfortable using computer-aided dispatch systems and other digital tools to manage daily activity.
• Proficiency with Excel, Google Sheets, and Slack for tracking information and communicating with teams.
• Ability to manage multiple priorities at once while maintaining accuracy and sound decision-making.
• Solid computer literacy with the ability to learn new systems and navigate operational platforms efficiently.
• Proven ability to stay organized and effective in a time-sensitive, high-volume setting.