We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements.
Responsibilities:
- Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services.
- Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations.
- Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current.
- Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components.
- Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime.
- Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas.
- Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution.
- Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones.
- Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
- At least 5 years of IT experience, including substantial hands-on responsibility in virtualization and network support environments.
- Demonstrated ability to administer VMware vSphere or ESXi and independently diagnose host and virtual machine issues.
- Experience with enterprise backup platforms such as Veeam, including validation of backups and execution of successful restore activities.
- Working knowledge of TCP/IP networking, VLANs, routing fundamentals, managed switches, enterprise wireless, firewalls, and VPN technologies.
- Proficiency with Windows Server 2019 or later, Active Directory, Group Policy, and physical server hardware support.
- Ability to read, update, and create technical diagrams, with practical experience in structured cabling for infrastructure environments.
- Experience supporting desktop imaging, OS deployment, and endpoint devices across more than one location.
- Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related discipline preferred; equivalent relevant experience will also be considered.