Position Overview Our client, a growing manufacturing company, is seeking a detail-oriented and organized Dispatcher to coordinate daily scheduling, deliveries, and transportation logistics. This individual will serve as a key point of contact between drivers, warehouse personnel, production teams, and customers to ensure timely deliveries, efficient operations, and accurate communication. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and has strong problem-solving and communication skills.
Key Responsibilities
- Coordinate and schedule daily deliveries, shipments, pickups, and transportation routes to ensure timely and efficient operations.
- Communicate with drivers, warehouse staff, production teams, and customers regarding schedules, delivery updates, and delays.
- Monitor delivery schedules and shipment progress, proactively resolving scheduling conflicts and logistical issues.
- Prepare and maintain accurate shipping documents, dispatch logs, delivery records, and other operational paperwork.
- Coordinate with production and warehouse teams to confirm product availability and ensure orders are ready for shipment.
- Track incoming and outgoing shipments and update internal systems with scheduling and delivery information.
- Respond to last-minute scheduling changes, unexpected delays, and urgent delivery requests.
- Ensure compliance with company procedures, transportation requirements, and applicable safety standards.
- Provide administrative support for logistics, inventory coordination, and general operational activities as needed.
Qualifications
- Previous experience in dispatching, logistics, transportation coordination, or a related administrative role preferred.
- Experience in a manufacturing, distribution, warehouse, or industrial environment is a plus.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced setting.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, particularly Outlook and Excel; experience with ERP, inventory management, or transportation management systems is preferred.
- Strong attention to detail and accuracy when maintaining records and coordinating schedules.
- Ability to think critically, troubleshoot issues, and adapt to changing priorities.
- Customer-service mindset with the ability to communicate professionally with internal and external stakeholders.