We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms.
Responsibilities:
- Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability.
- Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards.
- Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity.
- Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates.
- Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments.
- Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity.
- Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
- Proven experience managing database technology operations within a complex enterprise environment.
- Strong working knowledge of Active Directory administration, including user management and access control.
- Experience supporting Citrix Technologies and Remote Desktop environments in a business setting.
- Hands-on background in desktop administration, endpoint support, and computer hardware troubleshooting.
- Familiarity with Amazon Web Services (AWS) and its use in infrastructure or support operations.
- Ability to diagnose technical issues efficiently and communicate solutions clearly to stakeholders.
- Strong organizational skills with the ability to manage priorities effectively in a long-term contract assignment.