We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client’s global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience.
Key Responsibilities:
· Lead technical projects and programs through the full project lifecycle, ensuring successful delivery on schedule and within budget. · Coordinate cross-functional teams including Software Engineering, Product Management, Architecture, QA, Infrastructure, and business stakeholders. · Establish and optimize Agile delivery processes, ceremonies, and governance models across multiple project teams. · Develop and manage comprehensive program plans consisting of multiple parallel projects and workstreams. · Monitor project dependencies, identify risks, and implement mitigation strategies to achieve program goals. · Create executive-level project reporting, communications, dashboards, and governance structures. · Drive continuous improvement initiatives that enhance team efficiency, collaboration, and delivery outcomes. · Manage hardware and software procurement activities related to assigned projects. · Establish fiscal controls, monitor program expenditures, track ROI, and manage project budgets. · Facilitate collaboration between technical and business teams while aligning delivery efforts to organizational priorities. · Provide mentoring and guidance on project management methodologies, Agile best practices, and delivery excellence.
Core Qualifications:
· Bachelor's degree or equivalent combination of education and professional experience. · 5+ years of technical project management and/or program management experience leading enterprise technology initiatives. · Proven experience managing cross-functional technical teams delivering complex software solutions. · Strong understanding of: Cloud technologies and platforms, APIs and service-oriented architectures, Database technologies, Software Development Lifecycle (SDLC), Product development and engineering practices, and Technical platform dependencies and integrations. · Deep knowledge of Agile methodologies including Scrum, Kanban, Lean, and Waterfall delivery frameworks. · Experience blending multiple project delivery methodologies to support business and technical needs. · Understanding of DevOps practices including CI/CD pipelines, testing strategies, and modern software delivery approaches. · Exceptional stakeholder management, communication, negotiation, and relationship-building skills. · Experience managing large-scale project and program budgets. · Strong ability to understand architectural concepts and communicate effectively with technical teams. · Proven experience leading governance processes, risk management, dependency mapping, and executive reporting. · Experience coaching and mentoring teams on project management best practices.
Preferred Qualifications:
· Experience supporting large-scale global software development programs. · Agile certifications. · Experience working within highly complex enterprise environments. · Experience delivering guest-facing digital platforms, e-commerce solutions, mobile applications, or customer experience technologies. · Familiarity with large-scale hospitality, travel, entertainment, or consumer-facing organizations.