We are looking for a Systems Engineer to support and strengthen the technology environment for a dynamic school community in Newport Beach, California. This role focuses on keeping core infrastructure stable, secure, and well maintained while also delivering responsive technical support for users and classrooms. The ideal candidate brings strong hands-on networking experience, a service-oriented mindset, and the ability to manage both daily operations and longer-term improvement initiatives.
Responsibilities:
- Oversee the performance and upkeep of wired and wireless infrastructure by deploying, configuring, validating, and documenting network equipment in alignment with established technical designs.
- Support daily network operations to promote dependable connectivity and minimize service interruptions across campus systems.
- Review system activity, alerts, and performance data to identify issues early and maintain overall network health.
- Administer access controls, security configurations, and user account setup across systems to protect resources and ensure appropriate permissions.
- Use security and vulnerability management tools to evaluate risk, monitor exposure, and help maintain a secure technology environment.
- Execute infrastructure and systems projects involving hardware installation, software deployment, testing, and integration while coordinating work to avoid disruption to existing services.
- Maintain clear technical records covering system setups, network layouts, and troubleshooting procedures in collaboration with technology leadership.
- Provide hands-on support to faculty, staff, and students for technology-related needs, including event support, help desk requests, and resolution of hardware or software issues.
- Partner with the broader Technology Team on data stewardship, continuous improvements, and other assigned initiatives that enhance school operations.
- Assist with desktop, printer, and mobile device support across Windows, Mac, iOS, and Android environments as needed.
- At least 3 years of relevant experience in systems or network engineering, with strong practical knowledge of network technologies and protocols.
- Hands-on experience with switches, routers, firewalls, and wireless environments; familiarity with Cisco and Palo Alto solutions is strongly preferred.
- Working knowledge of Microsoft Windows Server, Active Directory, Azure Active Directory, Microsoft Exchange, and related enterprise infrastructure tools.
- Experience supporting end-user computing environments, including Windows and Mac desktops, network printers, and mobile platforms such as iOS and Android.
- Ability to troubleshoot technical issues methodically, interpret technical documentation, and adapt quickly to new hardware and software platforms.
- Strong analytical, organizational, and problem-solving skills with careful attention to accuracy and follow-through.
- Postsecondary education in a computer-related field or equivalent combination of training and hands-on experience.
- Certifications such as CompTIA A+, Network+, Security+, or comparable credentials are preferred; experience in an educational environment and familiarity with student information systems such as Blackbaud are also valued.