We are looking for a Systems Engineer to support and advance endpoint and cloud operations for a modern enterprise environment in Addison, Illinois. This role focuses on strengthening device management, improving security and compliance, and building reliable standards for Windows and mobile platforms. The position also contributes to day-to-day Azure infrastructure support, partnering with cross-functional teams to resolve issues and maintain stable services.
Responsibilities:
- Lead the administration and optimization of enterprise endpoint management across Windows, iOS, iPadOS, Android, and supported macOS devices.
- Design and maintain Microsoft Intune configurations for device enrollment, policy enforcement, compliance controls, and application delivery.
- Manage Windows Autopilot deployments to streamline provisioning and create a consistent onboarding experience for end users.
- Oversee endpoint patching, software distribution, and lifecycle activities to keep devices secure, current, and aligned with company standards.
- Use Tanium and related tools to improve visibility, automate routine operational tasks, and support endpoint health across the environment.
- Act as an advanced escalation resource for endpoint-related incidents, working closely with infrastructure, cybersecurity, network, and service desk teams to drive resolution.
- Create and refine technical standards, operational procedures, and automation practices that improve consistency and reduce manual effort.
- Perform routine Azure infrastructure administration and basic resource provisioning by following established templates and approved support models.
- Escalate complex cloud platform issues and architecture-related decisions to senior engineering resources when deeper specialization is required.
- At least 5 years of experience in systems engineering, endpoint administration, or a closely related technical role.
- Strong hands-on expertise with Microsoft Intune for Windows endpoint management and mobile device management.
- Experience supporting Microsoft technologies such as Active Directory, Azure Active Directory, Windows Server, and Exchange.
- Practical knowledge of Windows Autopilot, endpoint compliance frameworks, patch management, and enterprise application deployment.
- Familiarity with Tanium, Citrix technologies, and multi-platform device support across Windows and mobile operating systems.
- Ability to troubleshoot complex endpoint issues independently and serve as a senior technical resource for escalations.
- Working knowledge of Azure infrastructure operations and basic provisioning within established governance standards.