Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations.
What you get to do everyday · Provide administrative support to sales team · Fulfill customer inquiries · Serve as liaison between sales team, clients, and internal departments · Manage and update customer accounts and CRM systems · Resolve pricing issues/errors · Build strong customer relationships · Review and analyze customer feedback · Track sales leads, monitor progress, and ensure follow-up · Provide customer quotes and pricing · Troubleshoot data performance inquiries
The ideal Sales Support Representative will preferably have a Bachelors degree in Business Administration or similar.
Other requirements for the Sales Support Representative role include and are not limited to: · 2+ years in administrative, sales support, customer service experience · Product related industry highly preferred · Proficient in Microsoft Outlook, Word, Excel, PP · Experience preparing quotes, proposals, reports, and other sales documentation · Familiarity with ERP systems and order processing software preferred · Strong organizational, communication, and customer service skills · Excellent communication & interpersonal skills
For more information on this Sales Support Representative role and other full time accounting and finance opportunities, please contact us at 484.214.2682 and reference JO#03710-0013526563.