Our client, a well-established property management organization overseeing residential communities in the San Mateo area, is seeking a highly organized and customer-focused Property Administrator to support day-to-day property operations. This is an excellent opportunity for an administrative professional who enjoys working with residents, coordinating vendors, maintaining accurate records, and helping ensure properties operate efficiently.
The ideal candidate is proactive, detail-oriented, and comfortable balancing administrative responsibilities with resident service and property management support in a fast-paced environment.
Key Responsibilities
- Provide day-to-day administrative support for property management operations.
- Serve as a point of contact for residents, responding to inquiries and helping resolve routine concerns in a professional and timely manner.
- Coordinate maintenance requests, service appointments, vendor visits, and follow-up communications.
- Maintain accurate property records, resident files, lease documentation, and administrative reports.
- Assist with processing invoices, tracking expenses, preparing purchase orders, and maintaining vendor documentation.
- Support lease administration, move-in and move-out coordination, and updates to resident information as needed.
- Communicate with vendors, contractors, residents, and internal team members to ensure smooth daily operations.
- Assist with property inspections, maintenance tracking, and follow-up on outstanding service requests.
- Help prepare correspondence, notices, reports, and other property-related documentation.
- Maintain organized digital and physical filing systems while ensuring confidentiality and accuracy.
- Provide general office and operational support to the property management team as needed.
Qualifications
- Previous experience in property administration, property management, office administration, facilities coordination, or a related role preferred.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills with a customer-service-oriented approach.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to manage multiple priorities, meet deadlines, and follow through on outstanding tasks.
- Comfortable communicating with residents, vendors, and other stakeholders in a professional manner.
- Strong problem-solving skills and the ability to work independently while supporting a collaborative team.
- Experience with property management software, lease administration, work-order systems, or invoice processing is a plus.