We are looking for a Patient Care Coordinator to support a busy healthcare team. This is 3+ month Contract opportunity is ideal for someone who can keep patient services organized, communicate clearly, and help ensure a smooth experience from scheduling through follow-up care. The person in this role will coordinate appointments, manage documentation, and work closely with both patients and internal teams to maintain continuity of care.
Responsibilities:
- Manage appointment calendars for Interventional Radiology services across multiple office locations and arrange visits in a timely manner.
- Coordinate patient procedures, follow-up care, and related scheduling needs to keep treatment plans on track.
- Review insurance information, confirm coverage details, and obtain necessary authorizations and referrals before services are provided.
- Maintain complete and current patient files by updating demographic, insurance, and relevant clinical information.
- Communicate appointment details, preparation instructions, reminders, and next steps so patients understand their care plan.
- Monitor referrals, test outcomes, and care milestones to help support consistent patient follow-through.
- Address scheduling conflicts, patient questions, and service-related delays with professionalism and urgency.
- Assist with intake, registration, and documentation processes while following privacy standards and organizational guidelines.
- Partner with clinical and administrative staff to improve coordination and deliver a positive patient experience.
- Experience coordinating patient appointments in a healthcare or clinical setting.
- Ability to maintain accurate patient medical records and update information with strong attention to detail.
- Working knowledge of insurance verification, benefits review, referrals, and authorization processes.
- Strong communication skills with the ability to assist patients clearly and professionally.
- Comfortable handling intake, registration, and appointment-related workflows in a fast-paced environment.
- Familiarity with privacy regulations and standard healthcare documentation practices.
- Proven ability to resolve scheduling issues and respond to patient concerns effectively.