Archived listing. The details below describe a past opening.
We are looking for a detail-oriented Medical Administrator to support patient access and coverage approval activities in Asheville, North Carolina. This contract position with permanent potential plays an important role in coordinating prior authorization workflows, confirming insurance-related information, and helping patients move through the care process efficiently. The ideal candidate is organized, comfortable working in electronic medical records, and able to communicate clearly with clinical teams, payers, and patients.
Responsibilities:
- Manage prior authorization requests from initiation through final determination, ensuring timely follow-up with insurance carriers and care teams.
- Review clinical and insurance information for accuracy before submitting approval documentation for scheduled services and treatments.
- Verify patient coverage details and confirm benefit information to support authorization and scheduling activities.
- Maintain complete and accurate records within the electronic medical record system, including status updates, documentation, and communication notes.
- Coordinate with providers, office staff, and payers to resolve missing information, denials, or delays that may affect patient care.
- Support appointment coordination by aligning scheduling needs with authorization status and coverage requirements.
- Communicate authorization outcomes and next steps clearly to internal stakeholders and patients when appropriate.
- Basic understanding of medical terminology and the ability to apply it in administrative healthcare settings.
- Experience with prior authorization, insurance verification, or related medical office support functions.
- Familiarity with electronic medical record systems and accurate data entry practices.
- Ability to manage multiple tasks, track deadlines, and follow up consistently in a fast-paced environment.
- Strong communication skills for interacting with insurance representatives, patients, and clinical staff.
- Experience supporting patient scheduling or coordinating administrative steps tied to care delivery.