Lending Support Specialist
Contract-to-Hire Location: Carmel, IN Schedule: Full-Time | Onsite for First 90 Days, Then Eligible for 1 Remote Day Per Week Upon Permanent Hire
About the Role
Our client, a growing financial services organization in Carmel, is seeking a Lending Support Specialist to join its operations team. This role is ideal for someone looking to build a career in banking, lending, credit, or financial services. The Lending Support Specialist will support the loan application process by reviewing documentation, coordinating with internal teams and applicants, and ensuring files move efficiently through the approval process. This is a great opportunity for candidates with administrative, banking, accounting, lending, or customer service experience who enjoy working in a detail-oriented, fast-paced environment.
Key Responsibilities
- Review and process loan and credit applications using internal systems and third-party resources.
- Gather, verify, and maintain supporting documentation to ensure application files are complete and accurate.
- Monitor shared inboxes and workflow queues, following up on outstanding items to keep applications moving through the approval process.
- Communicate with applicants, business partners, and internal teams regarding application status, documentation requirements, and next steps.
- Maintain accurate customer and account records within company systems.
- Assist with compliance-related documentation and operational administrative tasks.
- Support special projects and provide cross-functional support to other members of the operations team as needed.
Why Consider This Opportunity?
- Contract-to-hire opportunity with long-term growth potential.
- Exposure to lending, credit, and financial operations processes.
- Hands-on training and career development opportunities.
- Collaborative, team-oriented environment.
- Hybrid flexibility available after successful completion of onboarding and conversion to permanent employment.
Qualifications
- High school diploma or equivalent required.
- 1+ years of experience in banking, financial services, lending, accounting, administrative support, customer service, or a related field preferred.
- Basic understanding of financial statements, business documentation, or lending processes preferred.
- Experience handling sensitive and confidential information with professionalism and accuracy.
- Strong data entry and recordkeeping skills.
Skills & Competencies
- Proficiency with Microsoft Office, including Excel, Outlook, and Word.
- Excellent written and verbal communication skills.
- Strong customer service and relationship-building abilities.
- High attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Self-motivated, dependable, and eager to learn.
- Bilingual skills are a plus but not required.