Our client is seeking a customer-focused and detail-oriented Leasing Agent to support the leasing and marketing activities of a residential or commercial property. This role is responsible for engaging prospective tenants, conducting property tours, processing applications, supporting lease administration, and helping maintain strong occupancy levels and tenant satisfaction.
Key Responsibilities
- Greet prospective tenants and provide information about available units or spaces
- Conduct property tours and highlight features, amenities, and leasing terms
- Respond to phone, email, and online inquiries in a timely and professional manner
- Process rental applications, collect required documentation, and assist with screening procedures
- Prepare leases, renewals, and related leasing documents
- Support move-in and move-out coordination
- Maintain accurate records of prospects, applications, and tenant communications
- Assist with marketing and advertising efforts for available properties
- Help ensure a positive resident or tenant experience through strong customer service
- Collaborate with property management staff on occupancy goals and leasing activity
- 1+ years of leasing, property management, sales, or customer service experience preferred
- Strong communication and interpersonal skills
- Excellent customer service and sales aptitude
- Ability to manage multiple priorities and follow up effectively
- Proficiency with Microsoft Office Suite; property management or CRM software experience is a plus
- Strong organizational skills and attention to detail
- High school diploma or equivalent required; additional coursework or real estate knowledge is a plus
Preferred Qualifications
- Experience in residential, commercial, multifamily, or affordable housing environments
- Familiarity with leasing documents, application processing, and tenant communications
- Real estate license or leasing certification is a plus, if required by state
- Bilingual skills are a plus