We are looking for an experienced facilities and operations leader to support a prominent commercial real estate property in Indianapolis, Indiana. This role is ideal for someone who is detail oriented and can balance day-to-day building performance with long-term planning, while maintaining a high level of service for tenants and stakeholders. The position will oversee operational excellence, vendor partnerships, financial management, and project execution across a complex office environment.
Responsibilities:
- Direct daily facility operations to keep building systems, maintenance activities, security measures, and life-safety functions running effectively.
- Guide on-site personnel and external service partners by setting priorities, coordinating workloads, and tracking performance against expectations.
- Build and administer operating and capital budgets, while contributing to financial reviews, reporting, and year-end closeout activities.
- Lead sourcing efforts for third-party services by preparing bid packages, evaluating proposals, negotiating terms, and managing contract compliance.
- Establish and monitor preventive maintenance plans that improve reliability, reduce downtime, and support cost-effective building performance.
- Oversee renovation work, capital upgrades, and space-related projects in collaboration with clients, contractors, architects, and engineering teams.
- Maintain building safety and compliance programs through inspections, emergency planning, evacuation drills, and adherence to regulatory requirements.
- Create and update operational procedures, records, and documentation to support consistent facility management practices.
- Coordinate responses to property incidents and assist with insurance-related matters when facility issues require formal claim support.
- At least 7 years of experience in commercial facilities management, property operations, or a closely related environment.
- Demonstrated success overseeing a large-scale or operationally complex commercial building.
- Strong understanding of building infrastructure, preventive maintenance strategies, security practices, and life-safety standards.
- Experience leading staff, directing vendors, and managing multiple service providers or project teams simultaneously.
- Background in developing operating budgets, tracking capital spending, and supporting financial planning processes.
- Ability to manage contract negotiations, capital improvement work, and construction-related initiatives.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Bachelor's degree or an equivalent combination of education and relevant experience; industry certifications are preferred.