Job Title: ERP Specialist Role Type: Contract (6 Months, Potential to Extend) Work Location: Hybrid – Atlanta, GA Schedule: Full-Time (40 hrs/week)
Position Overview We are seeking an experienced ERP Specialist for a 6-month contract engagement with potential for extension. In this role, you will be instrumental in supporting, optimizing, and configuring our Enterprise Resource Planning (ERP) platform to align with business operations across finance, supply chain, and reporting functions.
Working closely with cross-functional business leads, IT, and external implementation partners, you will manage day-to-day functional support, troubleshoot system issues, design process improvements, and assist with integrations and reporting enhancements.
Key Responsibilities
- System Administration & Support: Serve as a primary functional and administrative subject matter expert for the ERP platform, addressing tier-2/3 user support requests, resolving system errors, and maintaining user permissions and security roles.
- Process Optimization & Configuration: Analyze existing business workflows (Finance, Procurement, Order Management, Inventory) to configure system parameters, custom fields, approval workflows, and business rules.
- Data Integrity & Reporting: Oversee data governance, perform routine data cleanups, and build custom reports, dashboards, and financial extracts for leadership and department heads.
- Integrations & Upgrades: Assist in managing third-party system integrations (CRM, HRIS, WMS, Banking portals), participating in system upgrade testing, patch deployments, and regression testing.
- Documentation & Training: Create clear functional documentation, standard operating procedures (SOPs), and end-user training materials to drive system adoption across business units.
Qualifications & Key Requirements
- Experience: 4+ years of hands-on experience supporting, configuring, or implementing tier-1 or tier-2 ERP systems (e.g., NetSuite, SAP, Workday, Microsoft Dynamics 365, or Oracle).
- Technical & Functional Aptitude: Strong understanding of core business operations, general ledger structures, procure-to-pay, order-to-cash, and inventory management processes.
- Reporting Skills: Proficiency in drafting custom queries, reports, and saved searches within ERP environments or SQL/BI tools.
- Cross-Functional Collaboration: Strong interpersonal skills with a proven track record of bridging technical details with non-technical business stakeholders.
- Location: Based in the Greater Atlanta, GA area and able to work in a hybrid capacity (in-office days in Atlanta).
Preferred Qualifications
- Formal certifications in relevant ERP modules or administration.
- Experience with change management or post-implementation hypercare.
- Background in data migration, ETL processes, or API integration testing.