We are seeking a detail-oriented professional to support compliance and operational review activities within a highly regulated financial services environment. This role focuses on executing established processes, reviewing information for completeness, documenting activities, and coordinating communications using standardized procedures and templates. The ideal candidate is organized, accurate, comfortable working with confidential information, and able to follow detailed workflows with minimal supervision.
Responsibilities
- Execute client identity verification reviews using established procedures.
- Conduct batch and individual record reviews and document results accurately.
- Support sanctions and watchlist screening processes by gathering and organizing information for review.
- Listen to recorded calls and document required details in internal systems.
- Retrieve account, client, and transaction information for internal stakeholders.
- Prepare and distribute standardized communications using approved templates.
- Maintain tracking logs and ensure documentation is complete and up to date.
- Escalate exceptions or discrepancies to senior team members for further review.
- Follow regulatory, compliance, and operational procedures with a high degree of accuracy.
- Assist with administrative tasks and special projects as assigned.
Qualifications
- Associate's or Bachelor's degree preferred, or equivalent professional experience.
- Previous experience in financial services, banking, insurance, compliance, operations, customer service, or administrative support preferred.
- Strong attention to detail and ability to follow defined processes.
- Excellent documentation and organizational skills.
- Ability to handle sensitive and confidential information.
- Proficiency with Microsoft Office, including Excel and Outlook.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.