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Robert Half

Customer Service Representative

Remote, United States

$19 to $22 USD / hour

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Job details

Pay: $19 to $22 USD / hour
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach.

Responsibilities:

Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions.
Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns.
Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing.
Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate.
Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality.
Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
Previous experience in a call center or customer-facing support role.
Ability to handle inbound and outbound calls professionally in a fast-paced environment.
Strong customer service skills with a consistent focus on accuracy, patience, and problem-solving.
Experience entering orders or maintaining detailed records within business systems.
Clear verbal and written communication skills for interacting effectively with customers and internal teams.
Strong attention to detail and the ability to manage multiple tasks efficiently.

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More about this job

Skills

Customer service
Transaction processing
Problem solving
Communication skills
Attention to detail

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