We are looking for a Credit Specialist to join an electronic components manufacturing organization in Brea, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced finance environment and can confidently manage account reconciliations, payment issues, and deduction research. The person in this role will help maintain accurate customer account balances, support healthy cash flow, and collaborate with internal partners to resolve billing-related concerns.
Responsibilities:
- Reconcile assigned customer accounts by reviewing chargebacks, short payments, and other account discrepancies to ensure records remain accurate.
- Investigate overdue invoices and follow up with customers to secure payment or determine the cause of delayed remittance.
- Analyze customer deductions, validate supporting documentation, and work toward timely resolution of disputed items.
- Review account standing and release orders for shipment when credit conditions and payment status support approval.
- Prepare recurring updates for leadership that highlight collection activity, aging trends, cash expectations, and past-due balances.
- Partner with teams across sales, sales support, and accounting to address billing questions and resolve account-related issues efficiently.
- Provide guidance to colleagues within the credit function when training support is needed or assigned by management.
- Offer backup assistance for select supervisory tasks when department leadership is unavailable.
- Contribute to additional credit and collections activities as needed to support departmental priorities and service levels.
- At least 3 years of experience in accounts receivable, credit, or commercial collections.
- Practical knowledge of credit and collections procedures, including reconciliation and dispute resolution.
- Demonstrated experience managing a high volume of chargebacks and customer deductions.
- Strong communication skills with the ability to handle customer conversations professionally and diplomatically.
- Proficiency in Microsoft Excel and Microsoft Word for reporting, tracking, and documentation.
- Ability to work independently, prioritize a portfolio of accounts, and follow established department policies.
- Experience collaborating with internal business partners to resolve payment or account issues effectively.