We are looking for a detail-oriented Bank Teller to support reconciliation activities and customer-facing banking operations in Charlotte, North Carolina. This Contract to permanent position is ideal for someone who can balance accurate cash handling with strong account review skills in a fast-paced environment. The person in this role will help maintain financial accuracy, resolve discrepancies, and deliver attentive service during daily banking transactions.
Responsibilities:
- Process routine teller transactions while maintaining accuracy, security, and a high standard of client service.
- Review daily banking activity and complete reconciliations for cash, bank accounts, and related financial records.
- Investigate differences between account activity and internal records, then take appropriate steps to resolve outstanding items.
- Perform credit card and bank account balancing tasks to help ensure timely and accurate reporting.
- Handle cash transactions in accordance with established controls and verify totals at the end of each business day.
- Communicate with customers and internal teams to answer questions, clarify account activity, and support issue resolution.
- Maintain organized reconciliation documentation and report unusual variances or exceptions to the appropriate team members.
- Experience performing bank, account, or daily reconciliations in a financial services or banking environment.
- Working knowledge of cash handling practices and balancing procedures.
- Ability to identify discrepancies, research transaction activity, and resolve reconciliation issues accurately.
- Strong customer service skills with the ability to interact professionally with clients and colleagues.
- Comfort working with credit card reconciliation and bank account review processes.
- High attention to detail and the ability to manage repetitive tasks with consistency.
- Effective written and verbal communication skills.
- Availability to work on a contract basis with potential for a permanent opportunity in Charlotte, North Carolina.