Amanda Warren is looking for an experienced Accounts Receivable Supervisor to lead credit and collections operations in Yuba City, California. This role works across sales, customer service, logistics, finance, and information systems to strengthen cash flow, improve operational consistency, and support timely resolution of customer account issues. The position also provides leadership for team development, process improvement, and performance reporting while serving as a key escalation resource for major customer accounts.
Responsibilities:
- Lead daily accounts receivable and collection activities across domestic, international, co-pack, and key customer portfolios to support prompt payment and reduce overdue balances.
- Supervise, coach, and develop team members by setting clear expectations, offering regular feedback, and fostering a culture of accountability and customer focus.
- Review workload distribution and adjust assignments to maintain coverage, improve productivity, and support succession planning through cross-training initiatives.
- Manage hiring, onboarding, and training efforts for new staff members to build a capable and well-prepared receivables team.
- Analyze aging trends and design collection approaches that lower credit risk, strengthen recovery efforts, and improve cash performance.
- Act as the main escalation contact for strategic retail accounts, handling complex deductions, chargebacks, shortages, pricing issues, freight claims, and trade-related disputes.
- Partner with sales, customer service, supply chain, finance, and other internal teams to resolve account issues, recover deductions, and improve the customer experience.
- Drive process enhancements through automation, standardization, reporting improvements, and participation in system upgrades, integrations, and workflow optimization initiatives.
- Prepare and review aging summaries, collection metrics, deduction analyses, and other operational reports while supporting general ledger reconciliation, month-end close, and audit requests.
- 3+ years of experience in accounts receivable, credit, or commercial collections, including leadership or supervisory responsibility.
- Strong knowledge of accounts receivable operations, including collections, cash application, billing support, and aging analysis.
- Experience managing complex customer account issues such as deductions, chargebacks, shortages, and disputed balances.
- Ability to interpret financial and operational data, develop meaningful reports, and use metrics to improve department performance.
- Proven success collaborating with cross-functional teams to resolve issues and strengthen business processes.
- Strong organizational skills with the ability to prioritize competing demands and oversee multiple account activities effectively.
- Effective communication and coaching skills with the ability to lead a team and maintain productive customer and internal relationships.
If you possess the above experience and are seeking an opportunity with great benefits in a stable company, please send your resume to Amanda Warren through LinkedIn today!