IT Asset Manager Location: Boothwyn, PA or Halethorpe, MD Salary: $130,000–$150,000 annually, based on experience Schedule: Full-Time | Hybrid – 4 Days Onsite Travel: Up to 50% Join the Master Trades Group Team! Master Trades Group (MTG) is looking for an experienced, hands-on IT Asset Manager to lead the management of our end-user technology assets across multiple business locations nationwide. As a growing, private equity-backed residential home services organization, we support multiple HVAC, plumbing, and electrical brands across the country. We're looking for a strong leader who can bring structure, accountability, and efficiency to the management of our multimillion-dollar technology portfolio. In this role, you'll oversee thousands of laptops, desktops, phones, and tablets, ensuring equipment is accurately tracked, properly deployed, recovered, and securely retired. You'll also lead an IT Asset Technician, partner with Finance and IT leadership, and develop processes that support our continued growth. If you have experience managing large-scale end-user technology environments, leading employees, and improving IT asset management processes, we want to talk with you! What You'll Do
- Oversee the complete lifecycle of end-user technology assets, including purchasing, receiving, inventory management, deployment, recovery, and secure disposal.
- Manage a multimillion-dollar portfolio of laptops, desktops, mobile phones, tablets, and other end-user technology across multiple business entities and locations.
- Maintain accurate asset records, including assigned users, device locations, business entities, and lifecycle status.
- Lead, coach, and develop the IT Asset Technician, including setting priorities, monitoring performance, and providing ongoing feedback.
- Conduct quarterly inventory audits, investigate discrepancies, and implement improvements to maintain inventory accuracy of 98% or higher.
- Oversee device provisioning, configuration, and deployment using Microsoft Intune, Windows Autopilot, Jamf, or similar endpoint management platforms.
- Manage mobile device inventory and wireless carrier accounts, identifying opportunities to reduce costs and eliminate unused services.
- Coordinate equipment recovery from departing employees and ensure devices are properly evaluated for redeployment, repair, or retirement.
- Partner with Finance to reconcile IT inventory with fixed asset records, track depreciation, and support budgeting and cost allocation.
- Establish and maintain standard operating procedures, asset controls, and chain-of-custody processes.
- Manage equipment receiving, storage, shipping, and distribution to support company locations and remote employees.
- Support technology needs associated with new hires, office relocations, hardware refreshes, and company acquisitions.
- Oversee IT asset disposal vendors and ensure secure data destruction and proper documentation.
- Develop reporting on inventory accuracy, asset utilization, equipment recovery, costs, and hardware lifecycle planning.
- Identify opportunities to streamline operations, improve asset visibility, reduce equipment loss, and control technology expenses.
- Provide hands-on support with equipment staging, configuration, and inventory activities when needed.
What We're Looking For
- 5+ years of experience in IT asset management, end-user computing operations, IT logistics, or a related field.
- Proven experience managing a technology asset portfolio of at least 1,000 devices or valued at $1 million or more.
- Demonstrated people management experience, including supervising employees, assigning work, coaching, and managing performance.
- Strong understanding of the end-user device lifecycle, including procurement, deployment, inventory control, recovery, and secure disposal.
- Hands-on experience with IT asset management systems such as ServiceNow or comparable platforms.
- Experience with Microsoft Intune, Windows Autopilot, Jamf, or similar device management tools.
- Advanced Microsoft Excel skills, including inventory reconciliation, reporting, and analysis of large data sets.
- Strong organizational, analytical, problem-solving, and communication skills.
- Ability to manage competing priorities and develop scalable processes in a fast-paced, multi-location environment.
- Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field, or equivalent professional experience.
- Ability to travel up to 50% to company locations nationwide.
- Ability to lift and move equipment weighing up to 50 pounds, with or without reasonable accommodation.
Preferred Qualifications
- Experience supporting IT asset management across multiple business entities, branches, or geographically distributed locations.
- Previous experience in a growing organization, including mergers, acquisitions, or technology integrations.
- Experience partnering with Finance on fixed asset accounting, depreciation, budgeting, and cost allocation.
- Experience managing wireless carrier accounts and identifying opportunities for cost savings.
- Familiarity with certified IT asset disposition vendors and secure data destruction requirements.
- IAITAM, ITIL Foundation, or related IT asset management certifications.
What Success Looks Like During your first year, you'll focus on strengthening our IT asset management processes and delivering measurable improvements, including:
- Achieving 98% or higher inventory accuracy through quarterly audits.
- Ensuring all devices are accurately documented by assigned user, location, business entity, and lifecycle status.
- Recovering at least 95% of devices from departing employees within 10 business days.
- Ensuring new employees receive configured, ready-to-use equipment on their first day.
- Improving mobile carrier account management and eliminating unnecessary expenses.
- Maintaining complete documentation for secure equipment disposal and data destruction.
- Establishing consistent processes and reporting that support financial accountability and operational efficiency.
What We Offer
- Competitive base salary of $130,000–$150,000 annually, based on experience.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid time off and paid holidays.
- Hybrid work schedule with four days onsite.
- Opportunities for professional growth and career advancement.
- A collaborative environment with exposure to IT, Finance, Operations, and executive leadership.
- The opportunity to make a meaningful impact within a growing, multi-brand organization.
Why Join Master Trades Group? Master Trades Group is a growing residential home services platform bringing together established HVAC, plumbing, and electrical companies across the country. As we continue to expand, we're investing in the people, technology, and processes needed to support our businesses and the employees who serve our customers every day. This is an opportunity to take ownership of a critical function, build scalable processes, and help shape how technology assets are managed across our organization. Ready to take the next step in your IT leadership career? Apply today and join the Master Trades Group team! Master Trades Group is an Equal Opportunity Employer.