Archived listing. The details below describe a past opening.
We are helping our client who is looking for an On-Boarding Specialist to support a smooth and engaging experience for new employees in Tennessee. This role blends employee support, process coordination, and HR administration to ensure each stage of onboarding is handled accurately and professionally. The ideal candidate brings strong judgment, attention to detail, and a service-focused approach while working across HR systems and daily people operations.
Responsibilities:
- Guide new employees through the onboarding process, ensuring timely completion of required documentation, policy acknowledgments, and orientation steps.
- Serve as a responsive point of contact for employees and internal partners by addressing questions with professionalism, empathy, and clear communication.
- Maintain accurate employee records in HR systems and support related administrative activities with a high level of confidentiality and precision.
- Monitor onboarding activity, service levels, and operational metrics to identify issues, track progress, and recommend practical improvements.
- Partner with managers and frontline teams to reinforce expectations, provide updates, and support a consistent onboarding experience across the organization.
- Coordinate benefit-related and HR administrative tasks connected to employee entry processes while helping ensure compliance with company standards and regulations.
- Review workflows for efficiency and accuracy, helping reduce delays, improve service delivery, and strengthen the overall onboarding experience.
- Handle sensitive employee matters with integrity and fairness while following established procedures for documentation, compliance, and record management.
- At least 3 years of experience in human resources, onboarding, or HR administration.
- Demonstrated background in employee relations and supporting a positive employee experience.
- Hands-on experience using HRIS platforms and applicant tracking systems to manage employee data and hiring workflows.
- Strong organizational skills with the ability to manage multiple tasks, maintain accuracy, and meet deadlines.
- Ability to interpret reports, metrics, or operational data to support decision-making and process improvements.
- Clear communication skills with the ability to build trust, provide guidance, and interact effectively with employees and leaders.
- Working knowledge of onboarding procedures, benefit-related processes, and HR compliance standards.