We are looking for a dependable Office Services Associate to support daily copy, mail, and document handling operations for a client site in New York, New York. This is a Contract position for someone who enjoys working in a fast-moving, detail-focused environment and can deliver accurate, timely back-office support. The role also provides additional assistance across related office service functions, including front-of-house, facilities, and audio/visual support when needed.
Responsibilities:
- Maintain accurate service records and confirm all work requests are complete before beginning assignments.
- Handle day-to-day document production, mail processing, intake tasks, and scanning activities by following established site procedures.
- Organize incoming assignments by urgency and production requirements to ensure work is completed and delivered on schedule.
- Coordinate with clients and leadership regarding project status, changes in priorities, or timing concerns that could affect delivery.
- Inspect completed work for quality and accuracy, while also helping uphold team standards across shared assignments.
- Resolve routine copier, scanner, and mailroom equipment issues and report more complex problems when escalation is needed.
- Replenish paper, toner, and other operational supplies to keep equipment ready for continuous use.
- Follow workplace policies and use materials responsibly to support efficient and cost-conscious operations.
- Provide support for additional office services such as reception, hospitality, facilities, or audio/visual tasks based on business needs.
- Move and handle boxes, mail, and production materials regularly, including items weighing up to 50 pounds, while working on your feet for much of the shift.
- High school diploma or equivalent required.
- At least one year of experience in office services, copy, mailroom, or document support, ideally within a legal, financial, or large corporate setting.
- Familiarity with scanning, document handling, mail distribution, and general back-office service procedures.
- Strong customer service skills with the ability to build positive working relationships with clients and colleagues.
- Excellent attention to detail, time management, and organizational ability in a deadline-driven environment.
- Sound judgment when handling confidential information and deciding when to resolve issues independently or escalate them.
- Ability to work effectively with diverse teams in a fast-paced setting while maintaining a positive attitude.
- Comfortable with standing for extended periods, working overtime when needed, and operating office production equipment safely.