We are looking for a detail-oriented Medical Receptionist to support daily front desk operations for a healthcare facility in Bridgeport, Connecticut. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The person in this role will serve as a key point of contact for patients, helping the office run smoothly through strong communication, coordination, and attention to detail.
Responsibilities:
- Welcome patients upon arrival, guide them through the check-in process, and maintain a courteous and efficient front desk experience.
- Coordinate patient appointments by scheduling, confirming, and updating visits based on provider availability and office needs.
- Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff members.
- Maintain accurate patient information in office records and ensure documentation is updated in a timely manner.
- Support daily medical front office operations, including managing forms, handling general administrative tasks, and preparing for upcoming appointments.
- Assist with patient flow by communicating with providers and staff to help keep visits organized and on schedule.
- Explain basic office procedures to patients and help address non-clinical concerns with care and empathy.
- Prior experience in a medical reception, healthcare front desk, or similar administrative support role.
- Working knowledge of patient scheduling processes and day-to-day medical office procedures.
- Ability to perform patient check-in tasks accurately while providing excellent customer service.
- Familiarity with basic medical terminology used in a clinical office setting.
- Strong verbal and written communication skills, along with a detail-oriented and dependable approach.
- Solid organizational skills with the ability to manage multiple tasks in a busy environment.