We are looking for a detail-oriented Deduction Analyst to join a manufacturing organization on a Contract basis in Northfield, Illinois. This position focuses on researching customer deductions, supporting billing and payment issue resolution, and helping maintain accurate financial records across key retail accounts. The ideal candidate brings strong analytical ability, a solid foundation in accounting operations, and the communication skills needed to work effectively with both internal teams and external partners.
Responsibilities:
- Review and resolve customer deduction claims promptly while ensuring accuracy in account handling and follow-up.
- Work closely with high-volume retail customers, including national and regional accounts, to address payment variances and deduction-related questions.
- Assist with billing support activities and help clear outstanding payment issues through timely investigation and coordination.
- Partner with internal departments to improve account reconciliation processes and strengthen reporting visibility.
- Maintain complete and well-organized records to support audit readiness, compliance standards, and internal documentation needs.
- Use Excel to examine deduction patterns, reconcile account activity, and prepare financial reporting support.
- Identify discrepancies across invoices, payments, and account balances, then recommend practical solutions to resolve them.
- Working knowledge of Accounts Payable, Accounts Receivable, billing operations, and general accounting support functions.
- Experience handling customer deductions, ideally in environments that support large retail or vendor relationships.
- Strong attention to detail with the ability to manage documentation and prioritize multiple issues efficiently.
- Effective verbal and written communication skills with a collaborative approach to problem-solving.
- Proficiency in Excel for data analysis, reconciliations, and reporting tasks.
- Experience with QuickBooks is strongly preferred.
- Familiarity with Fishbowl software is a plus.
- Background in food and beverage manufacturing, corporate grocery, or a related industry is preferred.
