Office Services Support Clerk

We are looking for a detail-oriented Office Services Support Clerk to provide administrative and document support for a local government office in Baltimore, Maryland. This position is ideal for someone who is organized, dependable, and comfortable handling scanning, records preparation, and routine clerical work in a structured office setting. The person in this role will support daily office services activities while helping maintain accurate file organization, document security, and efficient records handling.

Responsibilities:

• Operate computer-based scanning tools and standard Microsoft Office applications to complete day-to-day office support tasks.
• Organize documents for digital capture, ensuring files are sorted, labeled, and ready for scanning and archiving.
• Build and update Excel trackers to support file indexing, record lookup, and inventory accuracy.
• Process scanned materials according to established retention guidelines, including proper recycling or disposal when authorized.
• Safeguard sensitive records by handling documents with discretion and following confidentiality expectations at all times.
• Communicate professionally with coworkers, managers, and members of the public to support smooth office operations.
• Carry out general clerical duties such as filing, document handling, and other administrative assignments as needed.
• Follow detailed instructions and established procedures while working independently and contributing to team priorities.
• High school diploma or equivalent required; additional administrative training or coursework is preferred.
• Working knowledge of Microsoft Office, including Excel, with the ability to maintain spreadsheets accurately.
• Familiarity with document scanning, filing, archiving, and records organization practices.
• Ability to learn file indexing procedures and apply retention standards consistently.
• Strong written and verbal communication skills, with the ability to interact effectively with staff and the public.
• Ability to manage routine tasks independently, follow written or verbal directions, and handle light lifting up to 20 pounds.