We are looking for a Business Systems Analyst to support critical business applications in a fast-paced commodity trading and financial environment in North Dallas, Texas. This position partners with operational stakeholders and technical teams to clarify business needs, improve system-driven processes, and help ensure applications perform reliably. The role is well suited for someone who combines strong analytical thinking with hands-on experience in requirements documentation, testing, and user support across trading, risk, or accounting functions.
Responsibilities:
- Evaluate current operational workflows and uncover opportunities to simplify processes, increase efficiency, and reduce manual effort.
- Work with business partners and technical teams to elicit, organize, and document functional and system requirements for application enhancements and support needs.
- Produce and maintain clear process maps, requirements documents, user procedures, and related system documentation
- Assist with the rollout, optimization, and day-to-day support of business applications tied to trading, risk management, and accounting activities.
- Design structured test plans and detailed test scenarios to validate system updates, configuration changes, and new functionality.
- Execute functional, integration, regression, and user acceptance testing while documenting outcomes and tracking defects to resolution.
- Research production issues, analyze system behavior and data, and collaborate with technical resources to identify root causes and corrective actions.
- Use SQL and related query tools to investigate data issues, confirm results, and support reporting or validation requests.
- Act as a connector between business stakeholders, developers, quality teams, and other IT groups to keep initiatives aligned and moving forward.
- Contribute to application upgrades, system integrations, and broader continuous improvement efforts affecting business platforms.
Requirements:
- At least 3 years of experience in business systems analysis, process analysis, software testing, or a closely related discipline.
- Demonstrated ability to map, refine, and document business processes, workflows, and system requirements.
- Experience supporting and testing enterprise applications in a business-critical environment.
- Background working with commodity trading and risk management systems and/or financial accounting platforms.
- Familiarity with commodity, energy, financial, or accounting operations and the systems that support those functions.
- Working knowledge of SQL or similar database query tools for troubleshooting, data validation, and analysis.
- Strong analytical, problem-solving, and communication skills with the ability to translate business needs into actionable requirements.
- Ability to collaborate effectively with both non-technical stakeholders and technical delivery teams.
Preferred Qualifications:
- Direct experience supporting or implementing a CTRM platform.
- Direct experience with 3Rivers / CTRM.
- Understanding of commodity trading processes, trade lifecycle, risk management, settlements, and accounting.
- Familiarity with QA methodologies, test management, defect tracking, and user acceptance testing.